SBG Systems S.A.S, (“SBG Systems” or “we” or “us”) respects your privacy. SBG Systems is committed to the safe and secure processing of personal data and compliance with applicable data protection law.  We have implemented appropriate technical and organizational measures to protect your personal data against loss or unlawful access.  The number of persons with access to your personal data is limited. Only individuals associated with SBG Systems that need to process your personal data in accordance with the purposes below will have access to your personal data.
The following describes how we process your personal data.

 

How we process your personal data

Fulfilling our contractual obligations towards your company, for example sending quotes, order administration, provision of products and services to your company, invoicing your company, responding to your service requests, etc.

 

How do we obtain your personal data

We obtain personal data from you when you fill the Contact form on our website, when you subscribe to our Newsletter, when you submit a support case on the desk platform, when you furnish our representatives with your business card, or when we obtain your data from representatives of your company.

 

The purposes of the processing

Fulfilling our contractual obligations towards your company, e.g., sending quotes, order administration, provision of products and services to your company, invoicing your company, responding to your service requests, etc.

 

Legal basis for the processing

It is within the legitimate interest of SBG Systems and your company to process your personal data for the above noted purposes. We use your personal data for fulfilling our contractual obligations towards your company. The privacy impact of the processing is low, as SBG Systems contacts you in your professional capacity.

 

Recipients (or categories of recipients) of the personal data

We will share your personal data with suppliers and business partners and legal agents which carry out services on our behalf such as customer relationship management solution providers and travel agents.

 

Retention period

We will retain your data for as long as the business relationship with your company exists and for as long as your employment with your company subsists. We will retain and use your data during the applicable statutory limitation periods and as necessary to comply with our legal obligations, resolve disputes and to enforce agreements.

 

Marketing/Prospecting:

How we have obtained your personal data:
You provided your personal data using our Web Sites (eg. registration form completion allowing the placement of cookies). We may have received your personal data when you supplied us with your business card, or we may have obtained your personal data from your company. Personal data may also be obtained from third party data augmentation services. You may have provided us with personal data over the telephone. If you have registered to attend an event with a third-party provider, then we may obtain your personal data from that third party provider, where you have given your consent to such third-party provider to supply your personal data to us.

Categories of personal data we process:  Personal master data (key personal data); Contact data; Key contract data (Contractual/Legal Relationships, Contractual or Product Interest); Network and device identification.
The purposes of the processing: Informing you via any means (including via email, telephone, text message, social media, post, or in person) about our products, services, publications, and events which we think may be of interest to you and your company, based on previous purchases and interest shown in SBG Systems products and services.

Legal basis for the processing: Unless we explicitly request your consent to process your personal data, we rely on SBG Systems and your company’s legitimate interest to send you relevant marketing communications. The privacy impact of the processing of your personal data is low, as SBG Systems contacts you in your professional capacity. You can opt out of processing for direct marketing purposes by clicking on the “Unsubscribe” link situated within any marketing emails sent to you. You also have the right to object to the processing at any time by contacting Email: marketing@sbg-systems.com. Where you withdraw your consent or unsubscribe (as applicable), we will retain certain personal data (only to the extent that it is absolutely required) on our “do not contact” list.

Recipients (or categories of recipients) of the personal data: We will also share your personal data with suppliers and business partners and legal agents that carry out services on our behalf.
Retention period: We will process your personal data unless you opt out of the processing for direct marketing purposes.

 

Transfer of your personal data to third countries

Your personal data may be transferred to a country outside of EU/EEA such as Canada (commercial organizations), New Zealand, Switzerland, and US (limited to the Privacy Shield framework)] which offer similar level of protection as within the EU/EEA. The transfer is based on the legal basis outlined in how we process your personal data and is for the purpose outlined in how we process your personal data. The transfer to these countries is based on the adequacy decision of the European Commission.

Your personal data may be transferred to a country outside of EU/EEA such as Australia, Brazil, Chile, China, Colombia, Hong Kong, India, Indonesia, Japan, Malaysia, Mexico, Peru, Philippines, Russia, Singapore, South Africa, South Korea, Taiwan, Thailand, UAE, United States, Venezuela, which may have a lower level of protection than within the EU/EEA. The transfer is based on the legal basis outlined in how we process your personal data and is for the purpose outlined in how we process your personal data.  When transferring personal data to these countries, SBG Systems uses standard contractual clauses approved by the European Commission to ensure a sufficient level of protection of your personal data. The standard contractual clauses can be found via the following link: http://ec.europa.eu/justice/data-protection/international-transfers/transfer/index_en.htm.

 

What are your rights

You are entitled to know what personal data we are processing about you. You have the right to request access to your personal data and you can request that we provide a copy of such data to you.  You are entitled to have incorrect personal data regarding you corrected, and in some cases, you may request that we delete your personal data. You also have the right to object to certain processing of your personal data, and request that the processing of your personal data be limited. Limitation or deletion of your personal data may result in SBG Systems not being able to fulfil its commitments to you. You also have the right to request data portability, where your personal data would be extracted in a machine-readable format and transferred to another controller. SBG Systems may not always be obliged to comply with a request from you for deletion, restriction, objection, or data portability. Additional circumstances such as exercising the right of freedom of expression and information, compliance with a legal obligation which requires processing by EU or Member State law or processing for establishment, exercise or defense of legal claims can justify further processing by SBG Systems.  SBG Systems will assess the eligibility of your request and inform you about SBG Systems decision and reasoning.  Where you have given us your consent to process your personal data, you can withdraw your consent at any time and without justification. Where you withdraw your consent, certain personal data (only to the extent that it is absolutely required), will be retained on our “do not contact” list.

If you have questions regarding how we process Personal Data concerning you, you are most welcome to contact us at Email: marketing@sbg-systems.com.

 

Objections and complaints

If you have any objections or complaints with the way in which we process your personal data, you have the right to lodge a complaint with the relevant data protection supervisory authority, where the applicable laws provide for such remedy. The SBG Systems Privacy Officer can be contacted at: marketing@sbg-systems.com.

 

Identity of the controller

SBG Systems S.A.S, French Company Registration Number FR85499284503, 1 avenue Eiffel 78420 Carrières-sur-Seine, its subsidiaries are the controller(s) of your personal data.

 

Information regarding cookies

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another. We use cookies to better understand web traffic into Google Analytics, and for no other purpose than this one. Google Analytics mainly uses first-party cookies to report on visitor (aka. user) interactions on Google Analytics customers’ websites. Users may disable cookies or delete any individual cookie. Learn more. In addition, Google Analytics supports an optional browser add-on that – once installed and enabled – disables measurement by Google Analytics for any site a user visits. Note that this add-on only disables Google Analytics measurement. Where a site or app uses Google Analytics for Apps or the Google Analytics for Firebase SDKs, Google Analytics collects an app-instance identifier — a randomly generated number that identifies a unique installation of an App. Whenever a user resets their Advertising Identifier (Advertising ID on Android, and ID for Advertisers on iOS), the app-instance identifier is also reset. Where sites or apps have implemented Google Analytics with other Google Advertising products, like AdWords, additional advertising identifiers may be collected. Users can opt-out of this feature and manage their settings for this cookie using the Ads Settings. Google Analytics also collects Internet Protocol (IP) addresses to provide and protect the security of the service, and to give website owners a sense of which country, state, or city in the world their users come from (also known as “IP geolocation”). Google Analytics provides a method to mask IPs that are collected but note that website owners have access to their users’ IP addresses even if the website owners do not use Google Analytics. Data are kept in Google Analytics for fifty (50) months, and are then automatically erased. You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

This Privacy Policy was last amended on June 30, 2018