Quality Managment

Dear customer,

SBG Systems first priority is to deliver high quality products to its customers. We are taking care about both software and harware quality managment.

“Quality by Innovation" : Using best-practice methodologies cultivated and refined over time, it focuses on customer loyalty.

Our customers are exacting and demanding. And they should be: That's why we work closely with them to understand their requirements and priorities. By listening to our customers, we push quality and reliability at every level of our organization.

Our production chain includes tests and traceability at every stage. We are using an advanced rotary table for individual check of each product. All sensors are provided with an individual calibration test report.

In those rare instances where we fall short, we've established a dynamic customer return and complaint-handling process. It provides rapid corrective action and problem resolution. We can't promise you'll never experience a problem, but we promise we'll take care of it promptly and professionally.

Our aim is to bring quality as one of our major competitive advantage. All our teams work together to exceed expectations and raise the bar on quality.

Sincerely,

Thibault Bonnevie
Co-founder and Chief Executive Officer